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Business Details
31 Years
experience
Expert Accountants in Leicester for Business Growth
Established in 1995, we are a Leicester-based accounting firm with over 24 years of experience supporting businesses of all sizes. Our expertise spans management accounts, tax planning, bookkeeping, and tailored financial solutions for SMEs, arts organisations, and social enterprises. We specialise in cloud accounting software like Xero, offering training and implementation to improve financial efficiency.

Our team combines technical proficiency with a client-centric approach, focusing on transparency and practical advice to help businesses thrive. We prioritise understanding unique client needs, delivering actionable insights to reduce financial stress and drive growth. Our mission is to transform business frowns into smiles through expert guidance and innovative financial tools.
Services
Management Accounts Tax Planning Bookkeeping Payroll Services Business Support Cloud Accounting Tax Diagnostic Reviews VAT Registration Financial Training Non-Profit Accounting
Details
  • Year established: 1995
Highlights and features
  • We have over 24 years of experience in SME and non-profit accounting.
  • Our team are Xero Champions with cloud accounting implementation expertise.
  • We provide tailored tax diagnostic reviews to identify savings opportunities.
  • We specialise in financial solutions for arts and social enterprise sectors.
  • Our client-centric approach prioritises transparency and practical advice.
Associations and certifications
  • Xero
What people say
Expert accounting services Personalized support Effective tax solutions Helped business growth Knowledgeable team
People
Mahmood
Accountant & Tax Specialist
With over 20 years in tax consultancy, Mahmood specialises in strategic tax planning and compliance for SMEs. He leads complex tax reviews and ensures clients maximise savings while maintaining HMRC compliance.
Serena
Credit Control & HR
Serena manages credit control processes and HR operations, ensuring efficient financial workflows and staff compliance. Her expertise in business processes supports client payroll and administrative needs.
Gloria
Payroll & Admin Assistant
Gloria handles payroll administration and client support, ensuring accurate salary processing and timely HMRC submissions. Her attention to detail maintains compliance for over 100 client accounts.
Questions
What is a Tax Diagnostic Review?
A Tax Diagnostic Review analyses your financial situation to identify tax-saving opportunities, covering salary/dividend splits, asset disposals, and exit strategies tailored to your business stage.
Do you work with non-profit organisations?
Yes, we specialise in accounting for arts and social enterprise sectors, addressing grant management, compliance reporting, and funding optimisation with decades of sector-specific experience.
Are you Xero accounting software experts?
As Xero Champions, we implement cloud accounting systems, train teams, and automate processes to improve financial efficiency and real-time reporting for businesses.
What areas do you serve?
Based in Leicester, we provide services nationwide and internationally, supporting clients in the UK and overseas with remote accounting solutions.
How much do tax reviews cost?
Tax reviews start at £150 for startups (Tax Review 1) and go up to £2,000+ for complex business exits (Tax Review 5), with tailored pricing for each business stage.
Reviews (24)
Adam Young
Mar 30, 2025 Report
We launched our business 4 years ago and Mahmood and his team at I Hate Numbers have been a phenomenal help. They have assisted with our reporting and payroll needs, as well as providing ad hoc mentoring and guidance on how best to develop and grow our enterprise. I highly recommend them
Christo Olivier
Oct 06, 2024 Report
Mahmood assisted me in getting a W-8BEN-E and all the subsequent forms and reclassifications with the IRS completed for my UK based business. Of all the people I spoke with Mahmood was the only one that explained the process in straight forward terms and took care of each step. Professional, knowledgeable, and personable, I would highly recommend Mahmood and his team.
Seetal Kaur
Mar 29, 2024 Report
I Hate Numbers have been an invaluable asset to ForwardCulture CIC. Mahmood and his team are incredibly clear, efficient, and always helpful. Their expert advice on financial management, particularly for a CIC, has helped us streamline our processes and work more effectively. We are grateful for their ongoing support in keeping our finances developing in a positive way.
James Clacey
May 08, 2022 Report
I came to I Hate Numbers in desperate need of help after some serious issues with my previous accountant. They went above and beyond my expectations to help me out. After hearing my situation I was given a clear plan of action and they really helped to give me hope again. Once my returns were completed I recieved a personal video explaining exactly what everything meant which was amazing! The video explained every detail clealy and made it very easy to understand. I have nothing but praise for the service I have recieved and on top of this the price was reasonable and fair. I would highly recommend.
Gloria Lowe
Feb 10, 2022 Report
Mahmood and the whole team have been efficient, friendly and taken the time to explain everything to me. I have benefitted from their services for three years now after an initial recommendation.
Philip Tomlinson
Feb 02, 2022 Report
I turned to Pro Active Resolutions after suffering a ton of anxiety with my tax issues and I simply cannot recommend them enough. Mahmood and the staff were professional, to the point and completely understanding of my worries. Thank you again for how much support you provided me.
Anne Von Freyburg
Dec 24, 2021 Report
Mahmood gave me helpful advise about international tax rules. He took all the time to explain my options in a clear and understandable way.
Jodie Lucas
Nov 22, 2021 Report
Mahmood and the whole team at Proactive are highly recommended- they have worked with me since I went self employed helping set up my business. I have recommended Mahmood to many of my contacts and they are equally as delighted with their personal service and high level of expertise. Love working with you guys : Thank you for all your help and support over the few years, especially the last 18 months
Kristen King
Sep 20, 2021 Report
Being from the States, you can imagine how intimidating tax returns can be in the UK. Mahmood and his team have helped me navigate Self-Assessment and have walked me through my returns explaining what everything means. The newsletters they send out are also quite helpful. They have even offered to help me fill out Maternity Allowance forms, which are just as confusing. So glad to have found this lovely business and look forward to employing them for years to come.
Dean Lee
May 15, 2021 Report
I can highly recommend PAR for their professional, caring, diligent and enthusiastic service. I have a health issue ( MND) the PAR team went above and beyond to fully resolve my tax issues. Something I could never have done due to my condition. PAR understood MND and treated me with care, respect and patience. I can't thank them enough, they truly are wonderful. Like all the best contacts PAR were recommended to me and I am more than happy to pass on that recommendation
Andra Sparks
Feb 10, 2021 Report
In our first year with you, you have been efficient, accurate, reassuring and fairly priced. You have taken the time to find out how our business operates and made sure we got everything done in time. Thank you Mahmood and the team at Pro Active Resolutions. You certainly live up to your name.
Nicky Merrick
Jan 18, 2021 Report
I approached Mahmood with an issue with my tax return. I wasn't sure if my business was big enough for me to be a customer as I know Mahmood and his team work with some big players, but he couldn't have been more kind or helpful. I would absolutely recommend Pro Active Resolutions to anyone looking for accounting and tax services. They kept me informed at every step of the way and were always easy to contact. Excellent friendly and professional service from the whole team.
Aaminah Patel
Nov 03, 2020 Report
Excellent accountants! A friendly team, always ready to help clients. Fast, professional and efficient service. I run a social enterprise (CIC) and the ProActive Resolutions team are well informed of CIC regulations and are always ready to help with any information we need to send to funders. 100% would recommend!
Rosanna Gilderthorp
Oct 21, 2020 Report
Mahmood and team have gone well above and beyond what I would expect from an accountant. I feel I understand the numbers in my business better and have made better decisions over the past year as a result. They have assisted me with everything from company formation, cash flows and tax returns and I highly recommend them.
Miranda Booth
Mar 27, 2020 Report
Great accountants. Very friendly and approachable team. They have been incredibly supportive of my business and all the information has been easy to understand. Would recommend highly and I already have to many businesses
Abeer Kholghi
Jan 23, 2020 Report
I couldn't ask for a better accountant, I was lucky to find him to take all the stress and hassles of the account management, he always finds the time for me if I want to understand more. I would highly recommend, HE IS THE BEST
Harmeet Singh
Aug 21, 2019 Report
Pro Active Resolutions are an energetic straight forward talking firm. Mahmood is highly knowledgeable. Thank you for our recent consultation
Yasin El Ashrafi
Jul 06, 2018 Report
Great accountant and Business Friend! Takes all the stress out of my accounts and financial planning! Highly recommend!
Leone Designers
Mar 17, 2017 Report
Great business advisor and a very knowledgable professional! Thank you for your help and expertise to grow our independent fashion designer retail business in Leicester! Highly Recommended!
John
May 14, 2015 Report
A highly professional service with a personal edge. They have supported us from our first weeks till now. Recommended to all businesses needing the best advice from an approachable team.
Sammie Mima
I contacted Pro Active Resolutions for advice about claiming tax back. I work in the public sector and have previously used agencies to claim what I am owed back, but they take the majority of my nominal amount in fees. Mahmood advised me on exactly what I might be able to claim and directed me to the relevant website. Great service; helpful, thorough, friendly and quick! Thoroughly recommend.
Sawan Patel
The team at Pro Active Resolutions are fab! Whatever questions or support I need they are always willing to help. Very affordable for new start ups, established businesses and even freelancers. They have resourceful connections and alliances with other organisations. I look forward to continuing working with Pro Active Resolutions in the future!
Lee Walker
As a Not For Profit Social Enterprise, we need a specific and tailor-made approach from our business support services. Not only does Mahmood take the time to really understand the nature of our business - he also brings a wealth of experience and fresh ideas to the table. Our work with Pro Active feels more like a partnership than a typical client-provider relationship. Highly recommended.
Jacob Alexander Rose
I love massaging and could do it all day, but the business side of things has always intimidated me. I am starting my own business from scratch, and after just one meeting with Active Resolutions my fears were quickly resolved. In that small time slot ideas were given to me that I didnt think of in the years I have been doing this, and in a friendly, down to earth manner. I felt instantly welcomed and left feeling ready to take on the world. I highly recommend them to anyone who is starting out or anyone who needs help. Thank you so much Pro Active Resolutions!