Business Details
Your Trusted Service Charge Accounting Partner in the UK
Established over 50 years ago, Websters has become the UK's leading specialist in service charge accounting for commercial and residential property sectors. Our team of Chartered Accountants and Registered Auditors delivers independent reviews and fully compliant accounts, working closely with major property companies on landmark developments including Covent Garden, East Village, and the Gherkin. We combine deep industry expertise with our proprietary InLine software to streamline service charge management, ensuring transparency and efficiency. Our commitment to 100% transaction testing and adherence to RICS and ICAEW standards guarantees accurate, timely reporting. With offices in London and Birmingham, we maintain long-standing relationships with clients through continuous training, proactive communication, and a dedicated approach to property accounting challenges.
Services
Commercial Service Charge
Residential Service Charge
Mixed Use Service Charge
Management Companies
InLine Software
Highlights and features
- We have over 50 years' experience in property accounting and service charge audits
- Our InLine software provides bespoke service charge management solutions
- We ensure full compliance with RICS and ICAEW accounting standards
- Our team includes Chartered Accountants and Registered Auditors
- We offer continuous client training and proactive audit support
Associations and certifications
- Institute of Chartered Accountants in England and Wales (ICAEW)
- Royal Institution of Chartered Surveyors (RICS)
What people say
Very approachable
Professional yet approachable
Co-operative and understanding
Proactive audit support
Added value through continuity
Services
Commercial Service Charge
Specialist accounting and independent reviews for commercial properties including shopping centres, office blocks, and industrial parks. Our services ensure compliance with RICS best practice through 100% transaction testing and analytical review procedures. We deliver accurate accounts within agreed timeframes using our proprietary InLine management system.
Residential Service Charge
Comprehensive accounting solutions for residential landlords and managing agents covering estate blocks, houses, and premium developments. We ensure compliance with ICAEW Technical Release 03/11 and Landlord & Tenant Act 1985 requirements. Our process includes full transaction testing and timely account distribution within six months of year-end.
Mixed Use Service Charge
Specialist accounting for developments combining commercial and residential elements. We resolve VAT treatment conflicts and create simplified account formats that meet both residential and commercial compliance requirements. Our team works with HMRC to develop approved simplified approaches for mixed-use properties.
Management Companies
Full accounting and company secretarial services for property management companies. Includes statutory accounts preparation, corporation tax returns, and Companies House compliance. Our dedicated team ensures seamless information handover between service charge and compliance functions.
InLine Software
Cloud-based service charge management system with bespoke workflow solutions. Enables budgeting, account distribution, and compliance tracking tailored to each client's processes. Integrates with client procedures to ensure transparency and control throughout the service charge cycle.
Questions
What service charge accounting services do you offer?
We provide independent reviews, compliance audits, and account preparation for commercial, residential, and mixed-use properties, ensuring adherence to RICS and ICAEW standards.
How does your InLine software benefit clients?
InLine offers bespoke service charge management with budgeting tools, workflow control, and transparent reporting tailored to each client's specific processes.
Do you handle both commercial and residential properties?
Yes, we specialise in both sectors with dedicated review programmes, including 100% transaction testing and compliance with sector-specific regulations.
How do you ensure audit accuracy?
We use 100% transaction testing, analytical reviews, and face-to-face client collaboration to guarantee accurate reporting and timely delivery.
What additional property accounting services do you provide?
We offer car park reviews, marketing expenditure audits, commercialisation income analysis, head rent reviews, and trust tax compliance services.
Reviews (1)
Property Administration Manager, ASDA
Websters has acted for us for over 7 years. The work plan is always discussed so that the audits are completed in accordance with our timetable. They have been very helpful in assisting with other related matters, such as service charge guarantees, budgets and discussing accounting problems with agents. They have been very pro-active in issuing management letters following the completion of the audit and also providing other advice during the year.