Business Details
46 Years
experience
Your Trusted Partner for HR, Payroll & Accounting Solutions
Established in 1980, we began as a specialist accounting service provider for SMEs. Over four decades, we expanded our expertise to include human resources, payroll, and comprehensive financial services, launching our dedicated outsourcing division 'F2O' in 2002. Our team of qualified professionals delivers tailored back-office solutions, combining deep industry knowledge with practical experience to ensure compliance with evolving regulations. We prioritise building long-term client relationships through reliable service delivery, having supported businesses through multiple economic cycles.Our approach combines technical expertise with proactive support, enabling clients to focus on core business activities while maintaining statutory compliance. With a client retention rate exceeding 90%, we continue to refine our services to meet modern business challenges while maintaining the personal touch that has defined our success.
Services
HR Services
Payroll Processing
Accountancy
Compliance Support
Outsourcing Solutions
Details
- Year established: 1980
Highlights and features
- We have over 40 years' experience in business support services
- Our CIPD-qualified HR team provides expert employment law guidance
- Tailored solutions for businesses from micro-enterprises to mid-sized companies
- Proven track record of 90%+ client retention across economic cycles
- Integrated HR, payroll and accounting services under one provider
What people say
First class service
Proactive and responsive
Seamless extension to our team
Knowledgeable in all HR matters
Responsive and professional level of service
Services
HR Services
Our HR services provide comprehensive support from recruitment to employee relations. We offer policy development, compliance audits, and strategic guidance to ensure legal adherence. With CIPD-qualified professionals, we handle disciplinary matters, performance management, and employment law updates, allowing businesses to focus on growth while maintaining workplace compliance.
Payroll Processing
We deliver accurate payroll processing for businesses of all sizes. Our services include tax calculations, pension contributions, and payslip generation. With real-time reporting and HMRC compliance checks, we ensure timely payments while reducing administrative burdens. Our team handles complex pay structures and statutory requirements for peace of mind.
Accountancy
Our accountancy services offer real-time financial insights through robust bookkeeping and reporting. We manage VAT filings, cashflow tracking, and integrated payroll accounting. With secure document storage and remote access, businesses benefit from accurate financial data to support strategic decision-making and regulatory compliance.
Compliance Support
We specialise in employment law compliance and statutory requirements. Our support includes right-to-work checks, policy updates, and audit preparation. With ongoing legislative monitoring, we help businesses avoid penalties through proactive compliance management across HR, payroll, and tax obligations.
Outsourcing Solutions
Our tailored outsourcing solutions combine HR, payroll, and accounting services. We provide flexible support from full department management to specific function handling. This integrated approach reduces overheads while maintaining expert support, allowing businesses to concentrate on core operations with compliance assurance.
People
Steve Lawson
Managing Director
With over 20 years leading F2O, Steve focuses on strategic growth and client relationships. He ensures our services align with evolving business needs while maintaining our commitment to quality and customer satisfaction.
Gloria Lawson
Director
A qualified solicitor with nearly 20 years at F2O, Gloria provides legal expertise and oversees compliance. Her focus on team cohesion and client relationships has been instrumental in our long-term client retention.
Holly Chandler
HR Manager
CIPD Level 5 qualified, Holly leads our HR team with expertise in employment law. She ensures clients receive compliant, practical HR support while maintaining our high service standards.
Sarah Spring
Operations Manager
With ACCA qualifications, Sarah manages daily operations and client accounts. Her 20+ years at F2O ensure continuity and deep understanding of our clients' financial needs.
Nicole Brennan
Payroll Administrator
Since 2009, Nicole has managed payroll processing with meticulous attention to detail. Her focus on accuracy ensures clients' staff receive timely, correct payments and statutory compliance.
Questions
What industries do you work with?
We support businesses across multiple sectors including technology, healthcare, logistics, and professional services, adapting our approach to each industry's specific requirements.
How do you ensure compliance with changing regulations?
Our team continuously monitors legislative changes and provides regular updates. We conduct compliance audits and maintain documentation to ensure your business remains legally compliant.
Can you integrate with our existing systems?
Yes, we work with various accounting and HR software platforms. Our team ensures seamless integration while maintaining data security and accessibility for your operations.
What support do you provide during business growth?
We scale our services alongside your business, offering flexible solutions from additional HR support during expansion to payroll adjustments for growing teams.
How do you handle data security?
We use secure cloud systems with encrypted storage and access controls. All documentation is stored offsite with strict confidentiality protocols to protect sensitive business information.
What happens if issues arise outside office hours?
While we operate during standard business hours, we provide emergency contact procedures for urgent matters and ensure prompt resolution during our next working period.
